Frequently Asked Questions

Political Parties Prints Questions

Confederate Army and Union Army Prints Questions

Product Information

What types of paper are your prints and charts printed on?
Most of our grahics are available on three types of paper: standard premium paper; fine art paper; and stretched canvas.

Our standard premium paper is a medium-weight matte paper which is far thicker than the typical poster or print paper. It ranges from 80 lb to 100 lb cover stock depending on the print. We use both offset lithographic press and print-on-demand methods to provide the best looking prints possible.

Fine art paper is a heavy-weight, high-quality, fine art archival paper. It has a beautiful look and feel, and is acid free and pH buffered to preserve the print. The paper is engineered to provide the highest resolution and color saturation possible.

Our third media option is canvas. The graphic is custom printed on textured canvas, stretched over a 1 1/2 inch thick wooden frame and gallery wrapped with black edges. Canvas wrap provides a contemporary, stylish look and feel. Ready to hang.

What framing options do you provide?

We offer a number of customization and framing services. These options may be easily selected when you add prints to your shopping cart. The table below summarizes our offerings.

Option Description Shipping Times
Laminating We laminate both sides of your print which help protects it from dirt, dust and moisture. About 2 weeks for delivery
Wood Mounting Wood mounting (also known as plaque mounting) is an easy and appealing alternative to custom framing of your HistoryShots print. Your print is mounted to a hardboard and a protective laminate is applied to the surface of the print. The edges are shaped with a 45¡ bevel, finish-sanded and painted black. The back side is routed with a custom keyhole for hanging. About 2 weeks for delivery
Custom Framing We offer a number of framing options with or without matting. All framed prints are custom made and each frame option has been hand selected to best showcase the graphic. About 2 to 3 weeks for delivery


Other Framing Ideas
In addition to our framing options, there are many other framing options including:

Framing Option Description
Ready-Made Frames Our 36 x 24 inch prints can be framed with pre-made frames. You can buy pre-made frames at almost any retail frame store and online.
Custom Frames You can custom frame your print at any retail frame store or you can use online framing companies such as PictureFrames.com.
Poster Hangers Poster Hangers use two aluminum bars to quickly and easily frame art prints. You can buy poster hangers here.

Ordering

Can I send a message with my order?
Yes, you can send a message with your order. During the checkout process, there is a Gift Message area. Enter your message in this field if your order is a gift (for example, "Happy Birthday George!").

Is there any sales tax?
If you ship the prints to a location in Massachusetts then a 6.25% sales tax is added to the total amount of your order.

Can I pay by check or money order?
No. At this time, we only accept Visa, MasterCard, and American Express as payment methods.

How do you process online credit card payments?
We use Cardservice International, the industry leader of credit card processing to process our payments. "Cardservice International is a wholly owned subsidiary of First Data Corporation (FDC) (NYSE: FDC). Cardservice processes every type of electronic payment method—credit, ATM/debit, electronic benefits transfer and electronic checks. Established in 1988, Cardservice International currently processes more than $10 billion in annual credit card volume and more than 125 million transactions annually for its customer base of 200,000 merchants."

How can I check the status of my order?
Visit our order status page to check the status of your order.

What happens if I am unsatisfied with my purchase?
We offer a 'no questions asked' 30-day return policy. If for any reason you are not satisfied with your purchase, let us know by sending us an email at service@historyshots.com. We will refund the purchase price of the print(s) excluding shipping costs within the first 30 days after you receive the prints.

To be eligible for refund or replacement, please send back the print(s) to us in the original tube. Send the print(s) to the address below. We will refund your account or replace the print(s) as soon as the return is received.

HistoryShots
44 Mall Road Suite 209
Burlington, MA 01803
USA

What is your mailing address/contact information?
HistoryShots
44 Mall Road Suite 209
Burlington, MA 01803
USA

Shipping Information

Where do you ship to?
HistoryShots prints are shipped to the United States including Alaska and Hawaii, and most countries around the world.

When can I expect to receive my order?
Delivery time equals process time plus shipping time. See below for estimated process times and shipping times for all of our products and services.

    Prints
    Print orders are usually processed within 1 to 3 business days. Shipping times are dependent on the shipping method, see below:

    Ground1 to 5 business days
    2nd Day2 business days
    International First Class6 to 12 business days

    Notes:

  • 2nd Day orders shipped on Thursday will arrive on the next Monday. 2nd Day orders shipped on Friday will arrive the next Tuesday.
  • International orders may take longer based on local country conditions.

    Framed, Wood Mounted and Laminated Prints
    Processing and shipping time for framed, wood mounted and laminated orders is 2 to 3 weeks because each order is custom made.

How do you ship and what are your shipping charges?
Prints are mailed in heavy duty tubes. We use Fedex, UPS and the US Postal Service for shipping our prints.

Shipping costs for prints within the US:

    Ground Rates
       One print   $9.90
       Two prints   $9.90
       Three prints   $10.90
       Four prints   $14.90
       Five prints   $18.90
       Six prints   $19.90

    2nd Business Day Rates
       One print   $17.00 - 19.00 depending on location
       Two prints   $17.00 - 19.00 depending on location
       Three prints   $34.00 - 38.00 depending on location
       Four prints   $34.00 - 38.00 depending on location
       Five prints   $51.00 - 57.00 depending on location
       Six prints   $51.00 - 57.00 depending on location

International print orders are shipped via US Postal Service International First Class Service. The cost depends on the country. Below are some approximate costs:
     Up to 2 prints $17.95
     add $15.00 for each additional 2 prints

Wood mounted (also known as plaque mounted) shipping costs are $23 per mounted print. Only orders in the US are accepted. Please allow three weeks for delivery.

Shipping costs for laminated prints are $13 per print. Only orders in the US are accepted. Please allow three weeks for delivery.

Framed prints shipping costs are based on the overall size of the framed graphic and are between $29 and $49. Only orders in the US are accepted. Please allow three weeks for delivery.

Can I get rush delivery?
No. At this time we do not provide rush delivery.

Political Parties Prints Questions

How close are the colors between the two History of the Political Parties prints?
The History of the Political Parties print is based on a 100 year old original and the History of the Political Parties II is a recent creation, therefore, the colors of the red streams and the yellow streams are slightly different. The background colors are slightly different.

What is the size of the green border around the prints?
The green borders are approximately 1" to 1 1/4" wide around the prints.
Confederate Army and Union Army Prints Questions

How are the prints similar?
The History of the Confederate Army and the History of the Union Army are the overall same size (36 x 24 inches). In addition, all of the borders are the same size.

How are the prints different?
The History of the Confederate Army and the History of the Union Army are different in the following ways: 1) paper weight: the Union Army is printed on an 80lb stock while the Confederate Army is printed on an 100lb stock (the type of paper is same); and 2) scale: because the Union had a larger army in terms of number of troops, the Union Army streams are about double the scale of the Confederate Army streams.