HistoryShots - Frequently Asked Questions

How do you ship and what are your shipping charges?
Prints are mailed in heavy duty tubes. We use Fedex and the US Postal Service for shipping our prints.

Shipping costs for prints within the US:

	One print		$9.90
	Two prints		$9.90
	Three prints		$10.90
	Four prints		$14.90
	Five prints		$18.90
	Six prints		$19.90

2nd Business Day Rates

    One print     $16.00 - 19.00 depending on location

    Two prints     $16.00 - 19.00 depending on location

    Three prints     $32.00 - 38.00 depending on location

    Four prints     $32.00 - 38.00 depending on location

    Five prints     $48.00 - 57.00 depending on location

    Six prints     $48.00 - 57.00 depending on location

International print orders are shipped via US Postal Service International First Class Service. The cost depends on the country. Below are some approximate costs:
Up to 2 prints $13.00
add $13.00 for each additional 2 prints

Wood mounted (also known as plaque mounted) shipping costs are $23.00 per mounted print. Only orders in the US are accepted. Please allow three weeks for delivery.

Shipping costs for laminated prints are $13.00 per print. Only orders in the US are accepted. Please allow three weeks for delivery.

Framed prints shipping costs are $25.00 per framed print. Only orders in the US are accepted. Please allow three weeks for delivery.

Shipping costs for greeting cards are $1.90.

Specialty items shipping costs are $7.00 to $9.00 depending on the item.

Can I get rush delivery?
No. At this time we do not provide rush delivery.

Is there any sales tax?
If you ship the prints to a location in Massachusetts then a 5% sales tax is added to the total amount of your order.

Can I pay by check or money order?
No. At this time, we only accept Visa, MasterCard, and American Express as payment methods.

How do you process online credit card payments?
We use Cardservice International, the industry leader of credit card processing to process our payments. "Cardservice International is a wholly owned subsidiary of First Data Corporation (FDC) (NYSE: FDC). Cardservice processes every type of electronic payment method—credit, ATM/debit, electronic benefits transfer and electronic checks. Established in 1988, Cardservice International currently processes more than $10 billion in annual credit card volume and more than 125 million transactions annually for its customer base of 200,000 merchants."

What framing options do you provide?
We provide many framing options including custom framing, wood mounting, and lamination. Please visit our Framing Options page for detailed information.

What happens if I am unsatisfied with my purchase?
We offer a 'no questions asked' 30-day return policy. If for any reason you are not satisfied with your purchase, let us know by sending us an email at service@historyshots.com. We will refund the purchase price of the print(s) excluding shipping costs within the first 30 days after you receive the prints.

To be eligible for refund or replacement, please send back the print(s) to us in the original tube. Send the print(s) to the address below. We will refund your account or replace the print(s) as soon as the return is received.

HistoryShots
P.O. Box 879
Westford, MA 01886
USA

What is your mailing address/contact information?
HistoryShots
P.O. Box 879
Westford, MA 01886
USA

What if I have a question that isn't answered here?
Please send an email to service@historyshots.com.

Gift Card Questions

Do you sell Gift Cards?
Yes, we provide Gift Cards in two easy options for gift giving, Email a Gift Card or Send a Gift Card by Mail. Please visit our Gift Cards page for ordering information.

More information about our gift cards:

Gift cards are valid for two years from date of purchase.
Gift cards are only valid for products and services that are sold at the HistoryShots web site at www.historyshots.com.
Gift cards are not redeemable for cash.

How do I use my Gift Card?
To use your gift card go to our site and select the prints you want to purchase by adding them to your Cart.

When you are ready to checkout, select the Checkout button and the first Checkout form will be displayed. In the lower right hand side of the form, there is a place to enter your Gift Card Code. Enter your Gift Card Code then just complete the checkout process.

Political Parties Prints Questions

How close are the colors between the two History of the Political Parties prints?
The History of the Political Parties print is based on a 100 year old original and the History of the Political Parties II is a recent creation, therefore, the colors of the red streams and the yellow streams are slightly different. The background colors are the same.

What is the size of the green border around the prints?
The green borders are approximately 1 1/4" wide around the prints.

Are you planning on updating the History of Political Parties II print?
The History of Political Parties II print was updated in October 2005. There is no plan for an update for the next few years.

Confederate Army and Union Army Prints Questions

How are the prints similar?
The History of the Confederate Army and the History of the Union Army are the overall same size (36 x 24 inches). In addition, all of the borders are the same size.

How are the prints different?
The History of the Confederate Army and the History of the Union Army are different in the following ways: 1) paper weight: the Union Army is printed on an 80lb stock while the Confederate Army is printed on an 100lb stock (the type of paper is same); and 2) scale: because the Union had a larger army in terms of number of troops, the Union Army streams are about double the scale of the Confederate Army streams.