Frequently Asked Questions
We offer a number of customization and framing services. These options may be easily selected when you add prints to your shopping cart. The table below summarizes our offerings.
How do you process online credit card payments?
How can I check the status of my order?
To be eligible for refund or replacement, please send back the print(s) to us in the original tube. Send the print(s) to the address below. We will refund your account or replace the print(s) as soon as the return is received.
HistoryShots
Notes:
Framed, Wood Mounted and Laminated Prints
Shipping costs for prints within the US:
International print orders are shipped via US Postal Service International First Class Service. The cost depends on the country. Below are some approximate costs:
Wood mounted (also known as plaque mounted) shipping costs are $23 per mounted print. Only orders in the US are accepted. Please allow three weeks for delivery.
Shipping costs for laminated prints are $13 per print. Only orders in the US are accepted. Please allow three weeks for delivery.
Framed prints shipping costs are based on the overall size of the framed graphic and are between $29 and $49.
Only orders in the US are accepted. Please allow three weeks for delivery.
We offer a select number of high-quality paper options. Our enhanced matte paper is a bright white, medium-weight paper; it is higher quality than the standard print paper.
UltraSmooth fine art paper is heavy-weight and archival quality. It has a beautiful touch and a soft tone that deepens the look and feel of the graphic.
Limited edition prints are individually signed and numbered by the designer, and have a set edition quantity.
They are printed on the highest quality paper and are carefully packaged for shipment.
Option
Description
Shipping Times
Laminating
We laminate both sides of your print which help protects it from dirt, dust and moisture.
About 2 weeks for delivery
Wood Mounting
Wood mounting (also known as plaque mounting) is an easy and appealing alternative to custom framing of your HistoryShots print. Read more here.
About 2 weeks for delivery
Custom Framing
We offer a number of framing options including metal frames and wood laminate frames.
About 2 to 3 weeks for delivery
Other Framing Ideas
In addition to our framing options, there are many other framing options including:
Framing Option
Description
Ready-Made Frames
Our 36 x 24 inch prints can be framed with pre-made frames. You can buy pre-made frames at almost any retail frame store and online.
Custom Frames
You can custom frame your print at any retail frame store or you can use online framing companies such as PictureFrames.com.
Poster Hangers
Poster Hangers use two aluminum bars to quickly and easily frame art prints. You can buy poster hangers here.
Yes, you can send a message with your order. During the checkout process, there is a Gift Message area. Enter your message in this field if your order is a gift (for example, "Happy Birthday George!").
If you ship the prints to a location in Massachusetts then a 6.25% sales tax is added to the total amount of your order.
No. At this time, we only accept Visa, MasterCard, and American Express as payment methods.
We use Cardservice International, the industry leader of credit card processing to process our payments. "Cardservice International is a wholly owned subsidiary of First Data Corporation (FDC) (NYSE: FDC). Cardservice processes every type of electronic payment method—credit, ATM/debit, electronic benefits transfer and electronic checks. Established in 1988, Cardservice International currently processes more than $10 billion in annual credit card volume and more than 125 million transactions annually for its customer base of 200,000 merchants."
Visit our order status page to check the status of your order.
We offer a 'no questions asked' 30-day return policy. If for any reason you are not satisfied with your purchase, let us know by sending us an email at service@historyshots.com. We will refund the purchase price of the print(s) excluding shipping costs within the first 30 days after you receive the prints.
44 Mall Road
Suite 209
Burlington, MA 01803
USA
HistoryShots
44 Mall Road
Suite 209
Burlington, MA 01803
USA
Please send an email to service@historyshots.com.
HistoryShots prints are shipped to the United States including Alaska and Hawaii, and most countries around the world.
Delivery time equals process time plus shipping time. See below for estimated process times and shipping times for all of our products and services.
Prints
Print orders are usually processed within 1 to 3 business days. Shipping times are dependent on the shipping method, see below:
Ground 1 to 5 business days 2nd Day 2 business days International First Class 6 to 12 business days
Processing and shipping time for framed, wood mounted and laminated orders is 2 to 3 weeks because each order is custom made.
Prints are mailed in heavy duty tubes. We use Fedex, UPS and the US Postal Service for shipping our prints.
Ground Rates
One print $9.90 Two prints $9.90 Three prints $10.90 Four prints $14.90 Five prints $18.90 Six prints $19.90
2nd Business Day Rates
One print $17.00 - 19.00 depending on location Two prints $17.00 - 19.00 depending on location Three prints $34.00 - 38.00 depending on location Four prints $34.00 - 38.00 depending on location Five prints $51.00 - 57.00 depending on location Six prints $51.00 - 57.00 depending on location
Up to 2 prints $17.95
add $15.00 for each additional 2 prints
No. At this time we do not provide rush delivery.
The History of the Political Parties print is based on a 100 year old original and the History of the Political Parties II is a recent creation, therefore, the colors of the red streams and the yellow streams are slightly different. The background colors are slightly different.
The green borders are approximately 1" to 1 1/4" wide around the prints.
The History of the Confederate Army and the History of the Union Army are the overall same size (36 x 24 inches). In addition, all of the borders are the same size.
The History of the Confederate Army and the History of the Union Army are different in the following ways: 1) paper weight: the Union Army is printed on an 80lb stock while the Confederate Army is printed on an 100lb stock (the type of paper is same); and 2) scale: because the Union had a larger army in terms of number of troops, the Union Army streams are about double the scale of the Confederate Army streams.