Frequently Asked Questions
Can I send a message with my order? When can I expect to receive my order? Where do you ship to? How do you ship and what are your shipping charges? Can I get rush delivery? Is there any sales tax? Can I pay by check or money order? How do you process online credit card payments? What framing options do you provide? What happens if I am unsatisfied with my purchase? What is your mailing address/contact information? What if I have a question that isn't answered here?
How close are the colors between the two History of the Political Parties prints? What is the size of the green border around the prints?
Notes:
Framed, Wood Mounted and Laminated Prints
Specialty Items
Shipping costs for prints within the US:
2nd Business Day Rates
International print orders are shipped via US Postal Service International First Class Service. The cost depends on the country. Below are some approximate costs:
Wood mounted (also known as plaque mounted) shipping costs are $23.00 per mounted print. Only orders in the US are accepted. Please allow three weeks for delivery.
Shipping costs for laminated prints are $13.00 per print. Only orders in the US are accepted. Please allow three weeks for delivery.
Framed prints shipping costs are $25.00 per framed print. Only orders in the US are accepted. Please allow three weeks for delivery.
Shipping costs for greeting cards are $1.90.
Specialty items shipping costs are $7.00 to $9.00 depending on the item.
How do you process online credit card payments?
To be eligible for refund or replacement, please send back the print(s) to us in the original tube. Send the print(s) to the address below. We will refund your account or replace the print(s) as soon as the return is received.
HistoryShots
More information about our gift cards:
When you are ready to checkout, select the Checkout button and the first Checkout form will be displayed. In the lower right hand side of the form, there is a place to enter your Gift Card Code. Enter your Gift Card Code then just complete the checkout process.
Yes, you can send a message with your order. During the checkout process, there is a Gift Message area. Enter your message in this field if your order is a gift (for example, "Happy Birthday George!").
HistoryShots prints are shipped to the United States including Alaska and Hawaii, and most countries around the world.
Delivery time equals process time plus shipping time. See below for estimated process times and shipping times for all of our products and services.
Prints
Print orders are processed within 1 to 3 business days. Shipping times are dependent on the shipping method, see below:
Ground 1 to 5 business days 2nd Day 2 business days International First Class 6 to 12 business days
Processing and shipping time for framed, wood mounted and laminated orders is 2 to 3 weeks because each order is custom made.
Specialty items such as mugs and coasters take about 3 weeks for processing and delivery.
Prints are mailed in heavy duty tubes. We use Fedex and the US Postal Service for shipping our prints.
Ground Rates
One print $9.90 Two prints $9.90 Three prints $10.90 Four prints $14.90 Five prints $18.90 Six prints $19.90
One print $17.00 - 19.00 depending on location Two prints $17.00 - 19.00 depending on location Three prints $34.00 - 38.00 depending on location Four prints $34.00 - 38.00 depending on location Five prints $51.00 - 57.00 depending on location Six prints $51.00 - 57.00 depending on location
Up to 2 prints $15.00
add $15.00 for each additional 2 prints
No. At this time we do not provide rush delivery.
If you ship the prints to a location in Massachusetts then a 6.25% sales tax is added to the total amount of your order.
No. At this time, we only accept Visa, MasterCard, and American Express as payment methods.
We use Cardservice International, the industry leader of credit card processing to process our payments. "Cardservice International is a wholly owned subsidiary of First Data Corporation (FDC) (NYSE: FDC). Cardservice processes every type of electronic payment method—credit, ATM/debit, electronic benefits transfer and electronic checks. Established in 1988, Cardservice International currently processes more than $10 billion in annual credit card volume and more than 125 million transactions annually for its customer base of 200,000 merchants."
We provide many framing options including custom framing, wood mounting, and lamination. Please visit our Framing Options page for detailed information.
We offer a 'no questions asked' 30-day return policy. If for any reason you are not satisfied with your purchase, let us know by sending us an email at service@historyshots.com. We will refund the purchase price of the print(s) excluding shipping costs within the first 30 days after you receive the prints.
P.O. Box 879
Westford, MA 01886
USA
Please send an email to service@historyshots.com.
Yes, we provide Gift Cards in two easy options for gift giving, Email a Gift Card or Send a Gift Card by Mail. Please visit our Gift Cards page for ordering information.
To use your gift card go to our site and select the prints you want to purchase by adding them to your Cart.
The History of the Political Parties print is based on a 100 year old original and the History of the Political Parties II is a recent creation, therefore, the colors of the red streams and the yellow streams are slightly different. The background colors are slightly different.
The green borders are approximately 1" to 1 1/4" wide around the prints.
The History of the Confederate Army and the History of the Union Army are the overall same size (36 x 24 inches). In addition, all of the borders are the same size.
The History of the Confederate Army and the History of the Union Army are different in the following ways: 1) paper weight: the Union Army is printed on an 80lb stock while the Confederate Army is printed on an 100lb stock (the type of paper is same); and 2) scale: because the Union had a larger army in terms of number of troops, the Union Army streams are about double the scale of the Confederate Army streams.
